Privacy policy
This privacy policy will explain how It’s Our Planet Too uses the personal data we collect when you use our website or give us your details.
How do we collect your data?
It’s Our Planet Too will collect your data in a number of ways. We collect and process data that is given to us by you when:
you contact us through our website, by telephone, post, e-mail or through any other means;
you register with us and set up an account to receive our products/services;
when you enter a competition or promotion through a social media channel;
when you make payments to us, through our website or otherwise;
when you sign up to receive our newsletter.
Some data is collected automatically when you access our Website, this helps us to make improvements to Website content and navigation. This information includes:
your IP address, the date, times and frequency with which you access our website and the way you use and interact with its content;
data collected via cookies, in line with the cookie settings on your browser;
data from third parties such as analytics providers including Google, advertising networks such as Facebook and Instagram, providers of technical, payment and delivery services, such as data brokers or aggregators.
How will we use your data?
It’s Our Planet Too collects the above information to help provide you with the best possible service and experience when using our Website. Data may be used by us for the following reasons:
processing an order;
internal record keeping;
improvement of our products / services;
transmission by email of marketing materials that may be of interest to you;
contact for market research purposes;
to show you It’s Our Planet Too adverts or content on other websites (please refer to our cookie policy).
Information Transfer
It’s Our Planet Too may share your Data with the following groups of people for the following reasons:
any of our group companies or affiliates, to ensure the proper administration of our website and business;
our employees, agents and/or professional advisors;
third party service providers who provide services to us which require the processing of personal data - to enable orders to be processed, packed and sent out;
third party payment providers who process payments (and refunds) made over the Website.
How do we store your data?
All data related to orders is held securely within the Squarespace platform and will be retained until the customer requests for it to be removed.
All data relating to the Newsletter is stored securely on the Squarespace platform - this is limited to name and email address only.
Marketing
It’s Our Planet Too would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing emails, you may always opt out at a later date.
You have the right at any time to stop It’s Our Planet Too from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us or follow the ‘Unsubscribe’ link at the bottom of our newsletter. Please bear in mind that it can take up to 28 days for your unsubscribe request to be actioned.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For more information about the cookies we use, please see our cookie policy.
Google Analytics
We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on this and other sites. Please see our cookie policy for more information. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link.
Third Party Links
There are links to third parties on our website. Please note that this privacy policy applies only to our website (www.itsourplanettoo.co.uk) and does not mean that we endorse the privacy policy of a linked site. When visiting linked sites you should read and become familiar with their own privacy policies.
What are your data protection rights?
It’s Our Planet Too would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access: you have the right to request copies of the information we hold about you at any time, or that we modify, update or delete this information;
The right to correct: you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete;
The right to erasure: you have the right to request that we erase your personal data, under certain conditions;
The right to restrict processing: you have the right to request that we restrict the processing of your personal data, under certain conditions;
The right to data portability: you have the right to request that we move, copy or transfer your data, under certain conditions;
The right to object: you have the right to object to our use of your data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights or to withdraw your consent to the processing of your Data, please contact us (see below).
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that It’s Our Planet Too has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office, please use this link.
Changes to our privacy policy
It’s Our Planet Too keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20 September 2021.
How to contact us
If you have any questions about our privacy policy or the information we hold, please contact us. You can request a copy of some or all the information that we hold about you. This is your right as defined in the Data Protection Act 1998. Please note, however, that to cover costs we may charge a small fee for this service (up to a maximum of £10).
For all enquires, regarding our privacy policy, please email hello@itsourplanettoo.co.uk or click here.